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Privacy and data protection policy

At ConsuLab Educatech inc, we attach great importance to the confidentiality and protection of our users' personal data. This privacy policy is intended to inform you about how we collect, use, share and protect your personal information when you use our portal website.

Applicable laws

This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of location. This privacy policy is intended to comply with the GDPR. If there are any inconsistencies between this policy and the RGDP, the RGDP will apply.

For residents of the State of California, this Privacy Policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are any inconsistencies between this document and the CCPA, state law will apply. If we find inconsistencies, we will modify our policy to comply with the relevant law.

Consent

Users agree that by using our site, they consent to:

  1. The terms and conditions set forth in this Privacy Policy 
  2. The collection, use, and retention of the data listed in this policy.


1.    Collection of personal data 

  1. When you create an account on our portal website, we collect information such as your name, e-mail address, shipping address and other similar information that may be required to manage your account.
  2. When you use our web portal, we collect data such as your interactions with our website, your browsing activities and any other information you choose to provide to us. 
  3. We also collect information about the use of our website with portal, including connection logs, IP addresses, location data and other technical information necessary for security purposes, fraud detection and improvement of our services.

 

2.    Use of personal data 

  1. We use your personal data to manage your account, provide you with personalized access to our web portal, process your orders, respond to your requests, send you information about our products and services, and provide you with quality customer service. 

 

3.    Sharing personal data 

  1. We do not sell, rent or share your personal data with third parties for marketing purposes, unless you have given your explicit consent. 
  2. We may share your personal data with third-party service providers who help us manage your account, provide shipping services, perform data analysis and improve our services. These third parties are required to respect the confidentiality of your personal data and to use it only in connection with the services they provide on our behalf. 


4.    Other disclosures

We undertake not to sell or share your data with third parties, except in the following cases:

  1. if required by law
  2. if required for any legal proceedings
  3. to prove or protect our legal rights
  4. to ensure the security of our website.

If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.


5.    Security of personal data 

  1. We implement appropriate security measures to protect your personal data from unauthorized access, use, disclosure, or modification. 
  2. We restrict access to your personal data to employees who need to know it in order to provide the services requested, and we make them aware of good data protection practices.

 

6.    Your rights with regard to personal data 

  1. You have the right to access, rectify, delete or limit the use of your personal data. You can exercise these rights by contacting us at the following e-mail address: info@consulab.com. 
  2. You can also manage your communication preferences, including your consent to receive marketing communications, by modifying your account settings. 
  3. We retain your personal data for the period necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

 

7.    Changes to the Privacy Policy 

  1. We reserve the right to modify this privacy policy at any time. Changes will be posted on our website and the effective date will be updated accordingly. 
  2. It is your responsibility to regularly review our privacy policy to keep informed of any changes.

We encourage you to read our privacy and data protection policy carefully and to contact us if you have any questions or concerns about the collection and use of your personal data. Your trust is important to us, and we are committed to protecting your privacy when using our portal website.

 

Cookies

Cookie policy

At ConsuLab Educatech Inc, we use cookies on our website to enhance your user experience and provide you with a personalized service. This cookie policy explains how we use cookies, what types of cookies we use and how you can manage your cookie preferences.

1.    What is a cookie? 

A cookie is a small text file stored on your computer or mobile device when you visit a website. Cookies enable the website to remember your actions and preferences (such as language choice, font size, etc.) for a certain period of time, so that you don't have to re-enter them each time you return to the site or navigate from one page to another.

 

2.    Types of cookies used 

  1. Essential cookies: These cookies are necessary for the proper functioning of the website and enable you to browse and use its features. They do not collect any personally identifiable information. 
  2. Functionality cookies: These cookies enable the website to remember the choices you have made (such as your username, preferred language or region) and to provide enhanced and personalized functionality.

 

3.    Consent to the use of cookies 

By using our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences by changing your browser settings.

 

4.    Managing cookie preferences 

You can usually modify your browser settings to block, delete or disable cookies. Please note that if you choose to disable cookies, some parts of our website may not function properly.

 

5.    Third-party cookies

We work with third-party partners who may also use cookies on our website. These cookies are subject to their own privacy policies and we have no control over their use.

 

6.    Changes to cookie policy

We reserve the right to change this cookie policy at any time. Changes will be posted on our website and the effective date will be updated accordingly.

We encourage you to read our cookie policy carefully and to contact us if you have any questions or concerns. Your privacy is important to us, and we are committed to respecting and protecting your personal data when using our website.

 

Privacy representative :
Florence Lahoud Douville

If you have any questions, please do not hesitate to contact us at the following coordinates:

6330-400 rue Zéphirin-Paquet,
Quebec City, G2C 0M3
Canada
info@consulab.com
(418) 688-9067


Effective: July 3, 2023
Last update: July 03, 2023